Terms and Conditions

Please read these Terms and Conditions carefully before using this website. By accessing and/or using this website, you acknowledge that you have read and accepted these Terms and Conditions. If you do not agree with any of these Terms and Conditions, please refrain from using this website.

Content

This website is owned by Raya Airways Sdn. Bhd. (“Raya Airways”)The content of this website is intended for your personal use and/or reference only. All materials of this website, including but not limited to articles, features, photographs, images and illustrations (collectively “Content”), are protected by copyright, trademarks or other intellectual property rights and are owned or controlled by Raya Airways or the credited content provider(s).

This website and its content are protected by copyright laws in Malaysia and internationally. You may not reproduce, republish, upload, post, transmit or distribute any content from this website without prior written consent of Raya Airways. You may, however, download or copy the content under the following conditions:

  • The material is used exclusively for personal and non-commercial purposes;
  • All copies must include copyright and other intellectual property notices from the original material; and
  • No license is granted regarding the intellectual property rights reserved by us or the credited content provider(s).

Amendments to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon being posted on this website. By continuing to use this website, you agree to be bound by the revised terms. We also reserve the right to modify this website’s format, content, and settings at our discretion.

Use of Your Personal Information

We will use the personal information you provide through our website only for the purposes for which it was originally requested and/or intended, and for directly related purposes unless we are required or authorised by law to disclose such information, or you provide written consent for its disclosure.

We do not control the use of your personal information by linked sites and advise you to review their terms and conditions regarding personal information use. We commit not to sell your personal data to third parties and have no intention of doing so in the future.

Your Suggestions, Comments, and Feedback

Any communication you send to our website or to us by electronic mail (email) will be treated as non-confidential. Your comments, suggestions, questions, feedback and similar communications regarding the content and our services, including ideas, inventions, concepts, techniques or know-how, may be used by us for any purpose, including developing, manufacturing and marketing goods and services. We reserve the right to disclose your personal information within our offices, authorized agents, government/security agencies, other airlines or service providers, regardless of their location.

No Warranties

We provide no warranty, express or implied, including but not limited to implied warranties or terms of satisfactory quality, fitness for a particular purpose, or non-infringement. All such implied terms and warranties are excluded.

Copyright

The content and intellectual property rights on this website are either owned by us or licensed to us. Except as permitted under the Copyright Act 1987 (Malaysia) or similar laws applicable in your jurisdiction, and unless explicitly authorised by these Terms and Conditions, you are not permitted to:

  • Adapt, download, reproduce, reverse engineer, store, distribute, print, display, perform, publish or create derivative works from any portion of this website; or
  • Commercialise, sell, license or distribute any information, products or services obtained from any part of this website without our prior written consent

Disclaimer

We do not guarantee that the functions on our website will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes it available is free of viruses or other harmful elements. We do not warrant or make any representations regarding the correctness, accuracy, reliability or otherwise of the website’s content or the results of its use.

Liability

By using our website, you agree that we will not be liable under any circumstances, including negligence, for any direct, indirect or consequential loss arising from your use of the information and material on our website or from your access to linked sites as described above. We are also not liable for any material provided by third parties and shall not be responsible for any loss, damages or injury arising from such materials. Our total liability for all damages, losses, costs and expenses, regardless of the cause of action, will not exceed the amount paid by you for accessing our website.

Exclusions

The exclusions and limitations described herein shall apply only to the extent permitted by law, without prejudice to our rights to seek legal redress in accordance with applicable laws.

Applicable Law and Jurisdiction

These terms and conditions and the content of this website shall be governed and construed in accordance with Malaysian laws and the courts of Malaysia shall have exclusive jurisdiction to adjudicate any disputes arising in relation to them.